What Information We Hold and Why
When you open an account with us, we collect the details you provide during registration — your name, email address, phone number, and date of birth. We use this to verify your identity and keep your account secure. When you make a deposit or withdrawal through
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bKash, Nagad, or Rocket, we record the transaction reference, amount, and wallet number associated with that payment. We do not store your full mobile banking PIN or password — those stay between you and your payment provider. We also collect device and session data: your IP
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address, browser type, and the pages you visit within our platform. This helps us detect unusual login activity and protect your account from unauthorised access. All data we hold is processed for the purpose it was collected. We do not sell your personal information to third
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parties. If you are accessing our platform from Bangladesh, your data is handled in accordance with applicable data protection requirements, and availability of our services depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.